EG has the size and raw muscle to do everything themselves. Still they choose to team up with select partners in specific areas to provide their clients with the best possible solution.
EG is a very successful Scandinavian IT company with thousands of clients throughout Denmark, Sweden, and Norway. Being owned by a private equity fond EG has a very strong focus on growth, bottom line, and the value of intellectual property (IP).
EG is successfully increasing revenue year over year through organic growth and acquisitions. Solutions from Multi Support are but small pieces in this puzzle but they add to the revenue with software licenses, consultancy services, and recurring support and maintenance fees.
"The strategic partnership with Multi Support enables us to extend our portfolio and deepen our client relationships with less investments, efforts, and risks. Focusing our own resources to where they matter the most.”– Bjarne Aarup, Director Logistic & Production, EG
One way for EG to acquire new clients and develop existing accounts is to continuously extended their portfolio. Different solutions from Multi Support have over time found their way into the EG portfolio and are now seamlessly integrated with EG’s own software. Multi Support Next technology is even embedded under the hood of selected EG software on an OEM basis.
“When we decided to build a cloud offering for the majority of the Danish timber yard and DIY industry it was far from trivial. In such an endeavor you need a partner you trust. Commercially and technological“– Jørgen Møller, Director Construction, EG
Focusing on the bottom line it's common sense to utilize solutions and technology from external partners instead of developing everything yourself. As Jørgen Møller puts it “We are all the time encouraging our clients to outsource non-core-competence processes such as payroll management to us. This is just us taking the same medicine”
As a software vendor you seek undisputed account control with your clients. It may not be the primary reason why EG is working with Multi Support but still it’s comforting to know that when a client is talking about document and process management they do it with you or your loyal partner – not a potential competitor. We are happy to act as EG’s specialist backup in this very specialized business area.
The needs, the benefits, and the features all play a secondary role to the actual experience you get.