Unified

We are a team. One team. No exceptions.

We are a group of strong and diverse individuals. In different functions, and geographies, unified by a clear common purpose. No matter how impressed we are with individual capabilities, we appreciate team efforts. At all levels. Either you play for the team, and with the team. Or you don’t play at all.


Easy

We are in this world to make people’s life easier.

Our products are easy to work with, easy to use, easy to install, easy to manage, easy to update, and easy to buy. Even easy to get rid of, but hard to live without. As an organization we are easy to work with for our clients, our business partners, our suppliers, and the authorities. To our colleagues we are easy to work together with. Always.


Smart  

We are great at what we do. And focus on what we do well.

We are constantly improving our skills. On the job, and in the classroom. And on the lookout for people brighter than us. We embrace change and new challenges. We live for innovation in technology, in solutions, and in the organization.


Respectful 

We respect the people we work with. Outside as well as inside Multi Support.

We appreciate that our clients are the sole reason we exist. If for nothing else, each and everyone deserve our unconditional respect for trusting us with their business. As people we acknowledge that we are not all the same. We cherish personal and cultural differences, and insist that our diversity is a strength, not a weakness. We take care of our colleagues, employees, and our managers. We care.


 

Ambitious

We have high expectations. To our selves, and to each other.

We set high standards and goals, and we meet them. We accept errors, flaws, and failures. We never accept negligence and lack of perseverance. We make software and solutions that runs 24/7. Forever. We deliver on time and on budget. To clients as well as colleagues. And when not, we deal with it instantly.

Innovation

Together we innovate every single day. Organization, methods, and technology. Big and small. Incremental and disruptive. In many different forums, but very noticeably at our FedEx day.


Organization 

We have organized our selves to meet any opportunity or challenge with the joint capabilities of our company. We do so with a flat multi-dimentional matrix, where skills and expertise is equally important as geography.

 

As a client anywhere you experience this as Multi Support meeting you with everything we've got. And still being served by a local team under local management.  

As an employee you experience this as having overwhelming and exciting opportunities.  And still being anchored into of a local team.

As a company we experience increased efficiency, flexibility, and scalability. And we harvest the energy and innovation force that comes from skilled people working together across borders.

We call it the Balanced Matrix.


Management

True management of Multi Support is delegated into our organization. In the meeting with clients where dedicated account managers make sure that they are met commercially in line with our core values. When business process consultants and project managers make sure that we deliver on our promises. When software engineers and product managers innovate and meet deadlines. When accountants and controllers make sure that we are on track. And when marketing staff keep us in the limelight.

Focused on doing what is right more than doing things right. Based on values more than rules.

Find you local office

Executive management team

In the day to day business our local offices are run by a country manager. The executive management team oversees the development of the company as a whole. 

 

Kim Hellum
Founder and
Chief Executive Officer
(CEO)

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Thomas
Hougaard-Enevoldsen

Chief Operational Officer
(COO)

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Henrik Baasch
Chief Commercial Officer
(CCO)

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Board of directors

Multi Support is run by a professional board with diverse background and solid international experience.

 

Mark Fitzhugh
Chairman of the board

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Lars Rüger
Board member

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Lars Thomsen
Board member

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